Front Desk Customer Service & Administrative Officer (Bali - West Cluster)

Are you a people person with a passion for delivering exceptional service? Join PERSOL, a global leader in workforce solutions, as our Front Desk Customer Service & Administrative Officer in the vibrant West Cluster of Bali! This dynamic role offers the perfect blend of customer service and administrative excellence, providing you with the opportunity to make a tangible impact on our operations. Based in Bali, you'll be part of a team that thrives on innovation and collaboration, working alongside industry experts to drive our mission forward.

As our Front Desk Customer Service & Administrative Officer, you'll be the first point of contact for our clients and partners, ensuring their needs are met with prompt and professional service. You'll manage administrative tasks, coordinate schedules, and maintain our office's efficiency, all while fostering a welcoming and productive environment. This role is ideal for someone who enjoys a mix of people-focused and detail-oriented work, with the chance to grow within a supportive and dynamic team.

📋 Tanggung Jawab Pekerjaan

• Provide exceptional customer service to clients and partners, ensuring their needs are met promptly and professionally.
• Manage administrative tasks, including scheduling, document management, and office coordination.
• Handle front desk operations, including greeting visitors, managing inquiries, and maintaining office security.
• Assist in event planning and coordination, ensuring smooth operations for our team's activities.
• Maintain accurate records and reports using Microsoft Office Suite (Word, Excel, Outlook).
• Collaborate with cross-functional teams to support our workforce solutions.
• Ensure compliance with company policies and procedures.
• Contribute to a positive and inclusive work environment, fostering strong client relationships.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Hospitality Management, or a related field.
• Minimum of 3 years of experience in customer service, administrative support, or a similar role.
• Proficient in using Microsoft Office Suite, particularly Word, Excel, and Outlook.
• Excellent communication and interpersonal skills, with the ability to handle multiple tasks and prioritize effectively.
• Strong organizational and problem-solving skills.
• Familiarity with HRIS (Human Resource Information System) systems is a plus.
• Ability to work well under pressure and meet tight deadlines.
• Fluency in English and Bahasa Indonesia is required.

🛠️ Keahlian

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