Captain Waiter - Luxury Fine Dining & Guest Experience

Are you a seasoned hospitality professional with a passion for delivering exceptional fine dining experiences? Cevio Hotel Corporation is seeking a Captain Waiter to lead our elite service team in Bali’s most prestigious dining destination, located in the vibrant city of Kuta. This role is perfect for those who thrive in high-pressure environments and are dedicated to creating unforgettable dining experiences for our discerning guests.

As the Captain Waiter, you will be the face of our restaurant, ensuring every guest feels valued and attended to with the utmost care. Your daily tasks will include managing a team of waiters, training new staff, and maintaining high standards of service. You will work closely with the kitchen and management to ensure seamless operations and exceptional food presentation.

Join a team that is committed to excellence and growth. With a competitive salary ranging from Rp 8,000,000 to Rp 12,000,000 per month, this is your opportunity to elevate your career in the luxury hospitality sector. Cevio Hotel Corporation offers a dynamic work environment, professional development opportunities, and the chance to be part of a renowned hospitality brand.

📋 Tanggung Jawab Pekerjaan

• Lead and manage a team of waiters, ensuring high standards of service and customer satisfaction.
• Train and develop new staff to maintain and improve service quality.
• Coordinate with the kitchen and management to ensure seamless operations and timely service.
• Ensure all food and beverage orders are accurately taken, prepared, and served.
• Maintain a clean and well-organized dining area, adhering to health and safety standards.
• Maintain accurate records of sales and customer feedback.
• Handle customer complaints and concerns professionally and discreetly.
• Uphold the hotel's policies and procedures, ensuring a positive guest experience.

🎓 Kualifikasi & Syarat

• Minimum 3 years of experience as a Captain Waiter or similar role in a luxury hotel or fine dining restaurant.
• Proven track record of delivering exceptional guest experiences and maintaining high service standards.
• Excellent communication and interpersonal skills, with the ability to build rapport with guests and team members.
• Strong leadership and team management skills.
• Knowledge of POS systems and restaurant management software.
• Ability to work under pressure and manage multiple tasks simultaneously.
• Fluent in English and Bahasa Indonesia.
• Valid food handling certificate and any relevant hospitality certifications.

🛠️ Keahlian

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